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MiniInTheBox Website Review & Ratings + MiniInTheBox Coupons

MiniInTheBox: Products & Services

Mini In The Box is a company based in Hong Kong that sells equipment for an assortment of video game systems.  All of the most popular game systems are featured including including PS3, XBOX 360, Nitendo Wii, and an asortment of handheld systems such as the PSP.  The site carries headphones, controllers, batteries, storage boxes and cases and charging stations.  Just about anything you might want to buy is available here. 

The merchandise sold here is often not brand name items; they are a secondary market company.  Still the products offer quite a savings and shipping is included in the price.  Of course, a gamer may not want to wait several weeks for shipping an item from Hong Kong if he breaks his controller.  But for extra controllers and other needs, Mini In The Box is making itself worthy of consideration.  The company's sister company Light In The Box carries even more electronic based items.

MiniInTheBox: Company Background

Mini In The Box started in 2006 to bring lower cost electronic gaming items to the world.  Always intended to be an international company, the business conducts business in over 170 countries.  Since many purchasers are some distance from the company's warehouses in China, the company does not charge for shipping.  Of course, all of the company's products are manufactured in China.  The company prides itself on effecient service with great products for good price.

MiniInTheBox: Customer Feedback & Reviews

There is a lot of customer comments about this site and most customers are very happy with the site and their purchases.  On www.resellerratings.com, the company is rated 9.2/10 with 245 reviews.  Another example is www.trustpilot.com where the company is rated 8/10 with 688 reviews.  Here are some samples of typical customer comments.

  • Amazing site with very good quality items for low prices!!I will shop here again it saves alot of money and arrives in 15 days or earlier !
  • Mini in the box is the best site ever I m buying everything from miniinthebox just for the service LOW prices And HIGH quality.
  • I'm glad to have found this Company. I think it is comparable to ebay and amazon. I love it and have found quite a few great deals with no problems at all.
  • I have ordered quite a few items from Mini In The Box and have been very pleased with them all. I tend to go through a lot of Stylus Pens because my Jack Russell Terrier loves to chew on them. No matter how hard I try to keep them away from him, he always finds them. I'd rather pay $5-10 for a "disposable" stylus than $20 or more.Thank you!
  • I have been buying a lot of products from Miniinthebox. They have great products, good quality and low prices. If I gave 4 stars instead of 5 is because they never answer a question.  I send 4 questions to customer support and even product support but never got an answer. Had they a better customer support they've got a 5* from me.
  • <span "color: #49464f; font-family: verdana; font-size: 11px;"><span "color: #49464f; font-family: verdana; font-size: 11px;"><span "color: #49464f; font-family: verdana; font-size: 11px;">Good service and customer service! Just warranty length should be longer.
MiniInTheBox: Business Credibility & Trustworthiness

Mini In The Box is not a member of the Better Business Bureau (BBB).  This makes sense since the company is based in Hong Kong, China.  The company has not won any awards that I can find.  However,it is mentioned in a number of blogs that talk about electronics for sale.  A typical example from www.speedsolving.com can be found here.  The company is still building its business credibility.

MiniInTheBox: Website Popularity & Google Ranking

Alexa shows that the site is quite popular globally with a rating of about 2700.  The website is used by visitors from many countries with the most viewers coming from Brazil.  Brazil makes up about 17% of the total viewers.  Viewers from the United States make up about 7% of the total viewers.  Other top countries include Spain, France and Italy.  The site is mostly used by males under the age of 35 from their place of work.  Mini In The Box has about 1200 other sites linking into the website.  Google's Page Rank lists the site as 4/10.

MiniInTheBox: Social Media Presence

Mini In The Box has a wide social media presence.  Its Facebook page has over 129,000 members and has lots of new entries from the company each day.  Their Twitter page has over 5000 members and has new items added frequently about electronic gadgets. The Pinterest page has over 670 pins.  There is a YouTube channel that has had over 9 million views.  The company also has a blog which can be found here.  Viewers of their website are very familiar with the company's social media pages.

MiniInTheBox: Website Security & Safety

Privacy issues fall under the guidelines of the government of China.  That being said, the company posts its privacy policy online.  The company does make use of customer information to work on increasing sales and carrying a range of items that customers want.  Customers can opt out of these uses.  I don't see any problems with private information, but I would share the least amount of information possible.  For payment transactions, security seems to be pretty much up to the type of payment option that you choose.  So the security is dependent on Visa or Mastercard as an example.  Google's Safe Browsing site shows no problems with users of the site due to malware or other issues.  The website is hosted on 20 networks.

MiniInTheBox: Pricing & Packages

Mini In The Box's prices are generally lower than competitors.  Prices are for second hand products unless otherwise shown.  Here are some examples:

P3 Wireless Dual Shock Controller:

  • Mini In The Box:  $19.99
  • Game Stop:  $54.99 (Sony)
  • Best Buy:  $44.99 (Sony)

Remote and Nunchuk Controller for Wii:

  • Mini In The Box:  $15.99
  • Game Stop:  $49.98 (Nintendo)
  • Best Buy:  $49.98 (Nintendo)

Wireless Controller for the XBox 360:

  • Mini In The Box:  $42.39 (Microsoft)
  • Game Stop:  $47.99 (Microsoft)
  • Best Buy:  $59.99 (Microsoft)
MiniInTheBox: Shipping Rates & Policies

Mini In The Box does not charge for shipping its items to customers.  However, the company does not pay custom fees or value added taxes on the merchandise.  If you live in a country that charges these items on overseas products, you need to consider these costs when you purchase items from Mini In The Box.  The business ships to over 170 countries.  The full list can be easily found on the company's website.  Average shipping time various depending on the country.  For the United States, shipping time is supposed to be about 15 days.

MiniInTheBox: Payment Methods Accepted

Mini In The Box accepts Paypal for orders.  It also accepts a number of credit cards and electronic pay methods.  These include Visa, Visa Debit, Mastercard, Mastercard Debit, Visa Electron, American Express, Delta, Maestro, and JCB.  The company does not accept personal checks or money orders.  Any questions can be referred to the FAQs on the company's website.

MiniInTheBox: Returns, Refunds & Exchange Policy

If there is a problem with an order due to Mini In The Box, the company will fully refund or exchange the order within 60 days of the purchase date.  If an item is being returned because the customer does not want it for other reasons, there is a 10-day return window from the time of order.  Call the customer service line to obtain a return authorization number and the proper mailing address for the item.  Returned items are charged a 15% restocking/shipping fee.

MiniInTheBox: Product images & screenshots
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